Lisa Osborn is a project manager at Settlement Services International (SSI). Lisa has extensive experience working as an educator mostly for refugee organisations including five years as education officer with STARTTS where she trained a variety of organisations about refugee trauma. Prior to working with SSI, Lisa worked for eight years training child protection caseworker at Family and Community Services (FACS) in child protection dynamics, early intervention and out-of-home-care. Lisa has been a trainer for over 20 years providing education to government and the community sector.