Results for
Clients and the Community

Thanks for adding:

Proceed to Checkout

Continue browsing

X

Complex Case Management

The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are; strengths-based, client-centred and led and informed by an awareness of trauma. This interactive workshop explores and extends the skills, knowledge, attitudes and... [More]
$680 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$690 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$690 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$710 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$690 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$690 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...

If there isn't a class to suit you, please the waiting list.

Effective Casework and Case Management

Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership... [More]
$690 Limited GST free
Effective Casework and Case Management

<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit

...
$710 Limited GST free
Effective Casework and Case Management

<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit

...

If there isn't a class to suit you, please the waiting list.

Using Narrative Therapy to Respond to Domestic and Family Violence

Family violence occurs across all cultural groups and classes. This workshop will support workers to build a best practice framework when responding to the impact of violence. It draws on the theory and practices of Narrative Therapy to support clients to tell their stories in strengthening rather than retraumatising ways. It also offers workers ideas and practices to sustain themselves when hearing stories of abuse and injustice, by staying connected to their hopes and values, and... [More]
$370 Limited GST free
Using Narrative Therapy to Respond to Domestic and Family Violence

<p>Family violence occurs across all cultural groups and classes. This workshop will support workers to build a best practice framework when responding to the impact of violence. It draws on the

...

If there isn't a class to suit you, please the waiting list.

Accidental Counsellor: 2 Day CCWT Workshop

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... [More]
$710 Limited GST free
Accidental Counsellor: 2 Day CCWT Workshop

<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their

...
$690 Limited GST free
Accidental Counsellor: 2 Day CCWT Workshop

<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their

...
$690 Limited GST free
Accidental Counsellor: 2 Day CCWT Workshop

<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their

...
$690 Limited GST free
Accidental Counsellor: 2 Day CCWT Workshop

<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their

...

If there isn't a class to suit you, please the waiting list.

Responding Effectively to People who have Experienced Sexual Violence

Disclosures of sexual violence strike fear into the heart of many clinicians and the most frequent response is to refer to sexual assault experts. Latest estimates however, suggest that one in five Australian women and one in 22 Australian men experience sexual violence after the age of 15 years (Cox, 2016). Such prevalence rates mean that specialist sexual assault services are unable to respond to total demand of people affected by sexual violence. A safe relational space is... [More]
$370 Limited GST free
Responding Effectively to People who have Experienced Sexual Violence

<p>Disclosures of sexual violence strike fear into the heart of many clinicians and the most frequent response is to refer to sexual assault experts. Latest estimates however, suggest that one in five

...
$370 Limited GST free
Responding Effectively to People who have Experienced Sexual Violence

<p>Disclosures of sexual violence strike fear into the heart of many clinicians and the most frequent response is to refer to sexual assault experts. Latest estimates however, suggest that one in five

...

If there isn't a class to suit you, please the waiting list.

Safe Home Visiting

Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home visits productive and safer. Using realistic case scenarios and participant experiences we will explore and develop good practice policy, procedures and strategies that will help you when you are home visiting clients. We will focus on: Identifying safety issues, determining when it is safe... [More]
$370 Limited GST free
Safe Home Visiting

<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home

...
$370 Limited GST free
Safe Home Visiting

<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home

...

If there isn't a class to suit you, please the waiting list.

Domestic and Family Violence: Understanding the Impact on Children

For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted. Research indicates an alarming prevalence of domestic violence in our society and a potentially harmful impact on children. For these reasons it is important for those workers who encounter children in their work roles to have some insight into domestic violence and its impact on children. The... [More]
$370 Limited GST free
Domestic and Family Violence: Understanding the Impact on Children

<p>For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted.

...
$370 Limited GST free
Domestic and Family Violence: Understanding the Impact on Children

<p>For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted.

...

If there isn't a class to suit you, please the waiting list.

Tenancy Law for Non-Lawyers

This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered by the NSW Tenants Union - the experts in this type of work. The workshop covers: Overview of the Residential Tenancies Act Residential tenancy agreement Bond Rights and responsibilities Introduction to Tenancy Advice and Advocacy Services (TAAS) Social Housing DCJ Housing Tenancy... [More]
$390 Limited GST free
Tenancy Law for Non-Lawyers

<p>This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered

...

If there isn't a class to suit you, please the waiting list.

Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence

Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating for and supporting emotional and psychological safety. In addition, this requires that individual workers and organisations strive for building the resources and capabilities of domestic violence survivors so that they may navigate their own safety and the systems that will support them to... [More]
$370 Limited GST free
Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence

<p>Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating

...
$370 Limited GST free
Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence

<p>Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating

...

If there isn't a class to suit you, please the waiting list.

Applying a Trauma Informed Approach

Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and... [More]
$370 Limited GST free
Applying a Trauma Informed Approach

<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems

...
$390 Limited GST free
Applying a Trauma Informed Approach

<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems

...

If there isn't a class to suit you, please the waiting list.