Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,...
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$360Limited
GST free
Debriefing Skills
<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure
The 5 Conversations That Drive Performance Have you ever wondered how to engage, motivate, develop and support your staff for outstanding performance results whilst still creating accountability and building relationships? The 5 Conversations that Drive Performance is based on Gallup’s High-Performance Team Leader program and delivered by a Gallup Accredited Strength Coach. It will provide you with a framework and understanding to have the conversations that matter for building...
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$380Limited
GST free
The 5 Conversations That Drive Performance
<p>The 5 Conversations That Drive Performance</p>
<p>Have you ever wondered how to engage, motivate, develop and support your staff for outstanding performance results whilst still creating
The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited. This course will offer frontline workers, management and organisation a framework for addressing this issue and enhance workplace wellbeing. This workshop: a. Looks at vicarious trauma, its signs and symptoms, and reviews what research is saying to address its effects. b. Will offer a...
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$380Limited
GST free
Building Resilience, Wellbeing & Vicarious Trauma for Staff
<p>The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited.
Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues? Encourage a positive culture and workplace conditions to get the best out of people? This workshop begins with the development of work plans and the systems needed to monitor work, provide feedback and coaching to staff, to initiate and manage performance support and improvement systems. This...
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$700Limited
GST free
Manage People Performance
<p>Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues?
Syntax error in "{image name:“clp\_graduates.jpg”}" There's no image with the name: clp\_graduates.jpg Community Leadership Program "…revolutionised the way I approached leadership and encouraged me to get out of my comfort zone" Now in its 10th successful year, the Community Leadership Program challenges, nurtures and fosters new leaders in the community and human services sectors. More than 130 professionals, from across a diverse range of fields including education, health,...
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Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based supervision for client-centred, quality and consistent case management practice. Learn how to use supervision to model skilled practice. Learn about: A model of case management supervision Structuring supervision sessions and engaging case managers in supervision Conversations to facilitate...
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This course has no current classes. Please
the waiting list.
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Successful recruitment and induction of staff is essential for the organisation’s short term needs and long term development. We need to find people who are the most suitable for the job as the results of ineffective recruitment can be additional financial expense,...
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
Support the recruitment, selection and induction of staff (BSBHRM405)
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. This module focuses on the need for managers to be organised, focused and skilled, in order to effectively manage the work of others. As such it is an important unit for most managers, particularly as they serve as role models and have a significant influence on the work...
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
Manage personal work priorities and professional development (BSBWOR501)
Learn strategies and skills to skillfully design, plan, manage or participate in a project from start to finish. Try out a range of project management tools to successfully implement and monitor the project. Learn the fundamentals of a project management framework. Specifically learn: What is different about managing or working in a project than other ongoing parts of your work Project management phases How to design and plan a project well from the beginning How to use project...
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This course has no current classes. Please
the waiting list.
Please note: This course is only available via credit card payment at the time of registration. This course does not contain learning activities. Only register for this course if you have completed the Project Management face to face workshop or self paced guide.
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB51915.
