Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be healthy, constructive and positive. For example, they can allow us to communicate our thoughts, feelings and needs in a healthy way, strengthen relationships, and be a springboard for personal and/or professional growth. However, knowing the appropriate approach is a must. This interactive...
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$360Limited
GST free
Managing Conflict and Difficult Conversations
<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be
Keeping children and young people safe is an important responsibility for all community sector organisations. This two day workshop will provide you with the opportunity to update your legislative knowledge and to explore some of the complex issues surrounding the recognition of, and response to abuse, neglect and risk of harm. Relevant case studies are used throughout this workshop to assist you to understand your reporting responsibilities and the notification process. This...
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$680Limited
GST free
Child Protection - Identify and Report Children and Young People at Risk
<p>Keeping children and young people safe is an important responsibility for all community sector organisations. This two day workshop will provide you with the opportunity to update your legislative
Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,...
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$360Limited
GST free
Debriefing Skills
<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure
Working with loss, grief and change is an essential part of client work when supporting clients through challenging times. Grief support can be provided by most people who have had some basic loss and grief support training. This two-day training course will provide you with these essential skills and help you understand the importance of doing active grief work. You will be able to differentiate between the range of general loss experiences humans have to face in their lifetime to...
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$680Limited
GST free
Loss and Grief Work: Practice Essentials
<p>Working with loss, grief and change is an essential part of client work when supporting clients through challenging times. Grief support can be provided by most people who have had some basic loss
Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home visits productive and safer. Using realistic case scenarios and participant experiences we will explore and develop good practice policy, procedures and strategies that will help you when you are home visiting clients. We will focus on: Identifying safety issues, determining when it is safe...
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$360Limited
GST free
Safe Home Visiting
<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home
The 5 Conversations That Drive Performance Have you ever wondered how to engage, motivate, develop and support your staff for outstanding performance results whilst still creating accountability and building relationships? The 5 Conversations that Drive Performance is based on Gallup’s High-Performance Team Leader program and delivered by a Gallup Accredited Strength Coach. It will provide you with a framework and understanding to have the conversations that matter for building...
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$380Limited
GST free
The 5 Conversations That Drive Performance
<p>The 5 Conversations That Drive Performance</p>
<p>Have you ever wondered how to engage, motivate, develop and support your staff for outstanding performance results whilst still creating
The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited. This course will offer frontline workers, management and organisation a framework for addressing this issue and enhance workplace wellbeing. This workshop: a. Looks at vicarious trauma, its signs and symptoms, and reviews what research is saying to address its effects. b. Will offer a...
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$380Limited
GST free
Building Resilience, Wellbeing & Vicarious Trauma for Staff
<p>The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited.
Disclosures of sexual violence strike fear into the heart of many clinicians and the most frequent response is to refer to sexual assault experts. Latest estimates however, suggest that one in five Australian women and one in 22 Australian men experience sexual violence after the age of 15 years (Cox, 2016). Such prevalence rates mean that specialist sexual assault services are unable to respond to total demand of people affected by sexual violence. A safe relational space is...
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$360Limited
GST free
Responding Effectively to People who have Experienced Sexual Violence
<p>Disclosures of sexual violence strike fear into the heart of many clinicians and the most frequent response is to refer to sexual assault experts. Latest estimates however, suggest that one in five
For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted. Research indicates an alarming prevalence of domestic violence in our society and a potentially harmful impact on children. For these reasons it is important for those workers who encounter children in their work roles to have some insight into domestic violence and its impact on children. The...
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$360Limited
GST free
Domestic and Family Violence: Understanding the Impact on Children
<p>For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted.
This course aims to explore the nature of the relationship between trauma (especially childhood trauma) and addiction. The hypothesis that addictions are a functional escape from pain (Durand, 1986) will be explored. People in active addiction will often continue to move from crisis to crisis. And paradoxically the tendency towards further addictive behaviour as a response to crisis will be explored. The counsellor is well placed to reflect the contextual stressors that client’s...
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$360Limited
GST free
Trauma and Addictions
<p>This course aims to explore the nature of the relationship between trauma (especially childhood trauma) and addiction. The hypothesis that addictions are a functional escape from pain (Durand, 1986
