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Complex Case Management

The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are; strengths-based, client-centred and led and informed by an awareness of trauma. This interactive workshop explores and extends the skills, knowledge, attitudes and... [More]
$700 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$680 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...

If there isn't a class to suit you, please the waiting list.

Clinical Supervision: Models and Methods

Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. These roles are both rewarding and challenging. Rewards come in the form of being able to directly assist others in achieving their goals and overcoming their challenges. Challenges come in the form of knowledge base, ethical and practice dilemmas. Supporting and growing the competence of workers who engage in direct client service roles... [More]
$360 Limited GST free
Clinical Supervision: Models and Methods

<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and

...

If there isn't a class to suit you, please the waiting list.

Unpacking the Complexity of Hoarding and Squalor

Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For the most part, workers stumble across these situations when assisting consumers with other issues, and struggle to understand how to work with and support consumers in this area. This training will equip workers to understand Hoarding Disorder (HD) and Severe Domestic Squalor (SDS) by... [More]
$680 Limited GST free
Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...

If there isn't a class to suit you, please the waiting list.

Child Protection - Identify and Report Children and Young People at Risk

Keeping children and young people safe is an important responsibility for all community sector organisations. This two day workshop will provide you with the opportunity to update your legislative knowledge and to explore some of the complex issues surrounding the recognition of, and response to abuse, neglect and risk of harm. Relevant case studies are used throughout this workshop to assist you to understand your reporting responsibilities and the notification process. This... [More]
$680 Limited GST free
Child Protection - Identify and Report Children and Young People at Risk

<p>Keeping children and young people safe is an important responsibility for all community sector organisations. This two day workshop will provide you with the opportunity to update your legislative

...

If there isn't a class to suit you, please the waiting list.

Debriefing Skills

Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,... [More]
$360 Limited GST free
Debriefing Skills

<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure

...

If there isn't a class to suit you, please the waiting list.

Safe Home Visiting

Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home visits productive and safer. Using realistic case scenarios and participant experiences we will explore and develop good practice policy, procedures and strategies that will help you when you are home visiting clients. We will focus on: Identifying safety issues, determining when it is safe... [More]
$360 Limited GST free
Safe Home Visiting

<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home

...

If there isn't a class to suit you, please the waiting list.

Domestic and Family Violence: Understanding the Impact on Children

For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted. Research indicates an alarming prevalence of domestic violence in our society and a potentially harmful impact on children. For these reasons it is important for those workers who encounter children in their work roles to have some insight into domestic violence and its impact on children. The... [More]
$360 Limited GST free
Domestic and Family Violence: Understanding the Impact on Children

<p>For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted.

...

If there isn't a class to suit you, please the waiting list.

Trauma and Addictions

This course aims to explore the nature of the relationship between trauma (especially childhood trauma) and addiction. The hypothesis that addictions are a functional escape from pain (Durand, 1986) will be explored. People in active addiction will often continue to move from crisis to crisis. And paradoxically the tendency towards further addictive behaviour as a response to crisis will be explored. The counsellor is well placed to reflect the contextual stressors that client’s... [More]
$360 Limited GST free
Trauma and Addictions

<p>This course aims to explore the nature of the relationship between trauma (especially childhood trauma) and addiction. The hypothesis that addictions are a functional escape from pain (Durand, 1986

...

If there isn't a class to suit you, please the waiting list.

Engaging and Supporting Young People

The workshop is for anyone who finds themselves in a youth centre, class room, rehab centre, youth refuge, school or just sitting in a car driving somewhere with a young person (because that’s part of your job too). Working with young people means catching their attention, firing their imaginations, doing ‘something’ so they will connect with what is happening and how it is happening. And sometimes the young person seems angry, apathetic, bored or grumpy. So what we do must be... [More]
$680 Limited GST free
Engaging and Supporting Young People

<p>The workshop is for anyone who finds themselves in a youth centre, class room, rehab centre, youth refuge, school or just sitting in a car driving somewhere with a young person (because that’s part

...

If there isn't a class to suit you, please the waiting list.

Writing in Practice

Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in itself. We need to ensure our writing is inclusive, relevant, appropriate, to the point, respectful and written in a way that people from different backgrounds can read. In this one-day course we will look at: The 7 C’s of Communication First person language The power of language Spelling,... [More]
$360 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...

If there isn't a class to suit you, please the waiting list.