Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace. In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to...
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$360Limited
GST free
Emotionally Intelligent Leadership
<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and
Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of...
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$680Limited
GST free
Accidental Counsellor: 2 Day CCWT Workshop
<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their
Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues? Encourage a positive culture and workplace conditions to get the best out of people? This workshop begins with the development of work plans and the systems needed to monitor work, provide feedback and coaching to staff, to initiate and manage performance support and improvement systems. This...
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$700Limited
GST free
Manage People Performance
<p>Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues?
Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in itself. We need to ensure our writing is inclusive, relevant, appropriate, to the point, respectful and written in a way that people from different backgrounds can read. In this one-day course we will look at: The 7 C’s of Communication First person language The power of language Spelling,...
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$360Limited
GST free
Writing in Practice
<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in
Family Group Conferencing is a process that invites families to come together so that they as a family can develop solutions that will keep their family safe. According to research, Family Group Conferencing is the most effective family support process that is currently available within the social care system in the United Kingdom. In Australia, it is increasingly being used in the early intervention programs together with permanency encouraging relationships and nurturing...
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Assessments are made against units of competency from the Certificate IV in Community Services CHC42021.
Respond effectively to behaviours of concern (CHCCCS020)
<p>Family Group Conferencing is a process that invites families to come together so that they as a family can develop solutions that will keep their family safe. According to research, Family Group
Experiences of abuse and trauma frequently attack a person’s sense of identity. Under these circumstances it is common for people to come to a range of negative conclusions about themselves, their lives, and relationships – with consequent implications for how they live their lives. Narrative therapists are interested in the stories that shape our lives. When it comes to experiences of trauma or abuse, narrative therapists are likely to be interested in what a person’s responses to...
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$380Limited
GST free
Trauma, Identity and Hope: A Narrative Therapy Approach
<p>Experiences of abuse and trauma frequently attack a person’s sense of identity. Under these circumstances it is common for people to come to a range of negative conclusions about themselves, their
This workshop overviews personality development, identifying the key developmental tasks (e.g. emotional regulation, identity, boundaries, etc). This provides clinicians with a map for healthy personality development, as well as shedding light on how personality issues develop. The workshop will look at how personality development shapes perception, emotional responses and how we cope with interpersonal relationships and our internal world (thoughts and feelings). The workshop will...
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$680Limited
GST free
Personality Disorders: A Psychodynamic and Attachment Theory Perspective
<p>This workshop overviews personality development, identifying the key developmental tasks (e.g. emotional regulation, identity, boundaries, etc). This provides clinicians with a map for healthy
Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then...
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$680Limited
GST free
Team Leadership
<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,
This practical and experiential workshop is for anyone running groups for people of any age and for any purpose, and who want to use dramatic, impactful and meaningful groupwork strategies. Participants will be able to join in over a dozen activities that will use physical movement, imagery and drawing, variations on scaling activities, interactive storytelling and the world’s simplest theatre activities. It will also explore using the internet, music and video as groupwork...
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$380Limited
GST free
Groupwork Activities, Activities and More Activities
<p>This practical and experiential workshop is for anyone running groups for people of any age and for any purpose, and who want to use dramatic, impactful and meaningful groupwork strategies.
The Adverse Childhood Experience study (ACE study) outlines the detrimental legacy left in the wake of complex childhood trauma. Yet, these early negative experiences do not need to define or determine one’s life and experience of Self. Understanding the impacts of complex trauma and the relationship with adult mental health symptoms is a key step in transforming this legacy. Understanding the impact of complex trauma on the brain (neurological structures and functions), psychology...
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This course has no current classes. Please
the waiting list.
