This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma support techniques and enable you to formulate and implement effective strategies for change to make your workplace safer for you and your clients. The workshop will cover: self-awareness and management skills, knowledge of causes (triggers) and types of violence, intervention skills,...
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$390Limited
GST free
Managing Aggressive and Violent Behaviour: 1 day
<p>This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma
This session focuses on practice coaching, effective questioning, and deep listening. It introduces models and practical interventions to enhance participants' coaching fundamentals. It is a highly practical session and requires all participants to actively practice new skills with one another. Learning outcomes • Gain a deeper understanding of coaching, including the differences between mentoring, leader, facilitating etc. • Develop skills, knowledge and confidence in the GROW...
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$370Limited
GST free
Foundations of Coaching
<p>This session focuses on practice coaching, effective questioning, and deep listening. It introduces models and practical interventions to enhance participants' coaching fundamentals. It is a highly
This workshop will be an engaging, accessible, fun and thoughtful introduction to the philosophies and the practices of narrative therapy. You will experience a combination of lecture, case material, written documents, and practical exercises that you will be able to use immediately in your work. There will be opportunities for you to experiment with some of the practices of Narrative Therapy and consider how they can be applied to your work contexts. This workshop will feature a...
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$370Limited
GST free
Introduction to Narrative Therapy
<p>This workshop will be an engaging, accessible, fun and thoughtful introduction to the philosophies and the practices of narrative therapy. You will experience a combination of lecture, case
This introduction to Richard Rose's (2012) Therapeutic Life Story Work (TLSW) model of trauma recovery and healing (TLSW) will support professionals' understanding of the importance of a child knowing their story and how to engage in this process safely when working alongside traumatised children, young people and their families from both individual and community perspective. Attendees will explore the theoretical and evidence base behind using TLSW and how it supports best...
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$390Limited
GST free
Therapeutic Life Story Work
<p>This introduction to Richard Rose's (2012) Therapeutic Life Story Work (TLSW) model of trauma recovery and healing (TLSW) will support professionals' understanding of the importance of a child
Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based supervision for client-centred, quality and consistent case management practice. Learn how to use supervision to model skilled practice. Learn about: A model of case management supervision Structuring supervision sessions and engaging case managers in supervision Conversations to facilitate...
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$690Limited
GST free
Supervising Case Management
<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based
Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be healthy, constructive and positive. For example, they can allow us to communicate our thoughts, feelings and needs in a healthy way, strengthen relationships, and be a springboard for personal and/or professional growth. However, knowing the appropriate approach is a must. This interactive...
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$370Limited
GST free
Managing Conflict and Difficult Conversations
<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be
More than ever before, we need to be working in partnership with carers of children who have experiences of trauma and neglect. This course will explore the importance of partnering with carers to strengthen confidence and therapeutic care skills and knowledge, recognise the skills and expertise they already have and support carers to have safe and secure relationships with children. Be part of the positive process of strengthening carer capacity to make a difference for children...
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$370Limited
GST free
Strengthening Carer Capacity
<p>More than ever before, we need to be working in partnership with carers of children who have experiences of trauma and neglect. </p><p>This course will explore the importance of partnering with
For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted. Research indicates an alarming prevalence of domestic violence in our society and a potentially harmful impact on children. For these reasons it is important for those workers who encounter children in their work roles to have some insight into domestic violence and its impact on children. The...
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$370Limited
GST free
Domestic and Family Violence: Understanding the Impact on Children
<p>For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted.
Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home visits productive and safer. Using realistic case scenarios and participant experiences we will explore and develop good practice policy, procedures and strategies that will help you when you are home visiting clients. We will focus on: Identifying safety issues, determining when it is safe...
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$370Limited
GST free
Safe Home Visiting
<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home
This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered by the NSW Tenants Union - the experts in this type of work. The workshop covers: Overview of the Residential Tenancies Act Residential tenancy agreement Bond Rights and responsibilities Introduction to Tenancy Advice and Advocacy Services (TAAS) Social Housing DCJ Housing Tenancy...
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$390Limited
GST free
Tenancy Law for Non-Lawyers
<p>This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered
